UAE allows cash payment and complaints through WhatsApp
The United Arab Emirates has allowed its people to make cash payments and complaints through WhatsApp. It is the popular messaging app that has reshaped the culture of communication with family and friends.
WhatsApp, nevertheless, is no longer restricted to getting in touch with close contacts.
Some public and private entities in the Emirates have allowed WhatsApp users to communicate with others in real-time.
Now UAE residents can pay for a parking ticket, and a birth certificate, and can report a crime for quick response.
In the UAE, at least ten government services are now available for the residents and citizens through WhatsApp.
The facilities like instant messaging, voice and video call features, group chats, and file-sharing capabilities have collectively enhanced the lives of people in the UAE.
Meanwhile, through WhatsApp, UAE residents and citizens in Sharjah are allowed to communicate directly with the director general of the city’s municipality.
According to Khaleej Times, the authority recently launched this service. It will allow residents to share their feedback, complaints, or suggestions if they encounter difficulties using other communication channels.
According to the Municipality: “As a testament to our commitment to delivering services that meet your expectations and overcome any challenges you may face, we have assigned a WhatsApp number that allows you to communicate directly with the Director General.”
Technology and social media networks are rapidly becoming integral parts of life throughout the world. Governments and modern organizations are adopting the changing culture to ensure their sustainability and for better facilities to people.
