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The Pakistan Telecommunication Authority (PTA) has released its latest Quality of Service (QoS) Survey Report for the second quarter of 2025, highlighting the performance of mobile network operators across the country based on key internet speed metrics. According to the report, Zong 4G has retained its position as the fastest mobile internet provider in Pakistan, leading in both average download and upload speeds.
Zong Outpaces Competitors in Internet Speed
In the Q2 2025 results, Zong emerged as the top performer with an average download speed of 25.64 Mbps and an upload speed of 11.58 Mbps. These results place Zong comfortably ahead of its competitors, reinforcing its position as Pakistan’s most reliable mobile data network.
Internet Speed Rankings (Q2 2025)
| Operator | Download Speed (Mbps) | Upload Speed (Mbps) |
|---|---|---|
| Zong 4G | 25.64 | 11.58 |
| Jazz | 22.24 | 10.79 |
| Telenor | 20.09 | 9.56 |
| Ufone | 15.36 | 8.22 |
While the upload speed difference between the networks was relatively small, with just over a 3 Mbps gap between the highest and lowest, download speeds told a different story. Ufone’s performance lagged behind, recording the lowest download speed of 15.36 Mbps — over 10 Mbps slower than Zong.
Jazz and Telenor Show Moderate Performance
Jazz followed in second place with a respectable download speed of 22.24 Mbps and an upload speed of 10.79 Mbps. Meanwhile, Telenor Pakistan landed third with 20.09 Mbps download and 9.56 Mbps upload speeds.
Although both networks remained competitive, they couldn’t match Zong’s top-tier performance — particularly in download speed, a critical factor for streaming, gaming, and video conferencing.
Ufone Struggles to Keep Up
Ufone, a subsidiary of PTCL and part of the state-run telecom group, showed the slowest internet performance in the PTA survey. With download speeds averaging 15.36 Mbps and upload speeds at 8.22 Mbps, Ufone significantly lagged behind other major operators.
This slower performance could affect Ufone’s competitiveness in high-demand urban areas, especially where data-intensive services dominate consumer behavior.
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How PTA Conducted the Survey
To ensure transparency and accuracy, the PTA employed mobile drive testing to conduct the Quality of Service (QoS) survey. Testing was performed using specially equipped vehicles and advanced benchmarking software, simulating real-world usage conditions.
Key Aspects of the Survey:
- Duration: Second Quarter of 2025
- Cities Covered: 13 major cities
(Islamabad, Rawalpindi, Lahore, Faisalabad, Multan, Sialkot, Gujranwala, Peshawar, Karachi, Hyderabad, Sukkur, Quetta, Muzaffarabad) - Tests Conducted:
- Over 44,000 voice calls
- More than 117,000 data sessions
- Performance Metrics Measured:
- Download & Upload Speeds
- Latency
- Signal Strength
- Call Success Rate
The data collection process ensured standardization across all cities, giving a fair performance comparison of all network providers.
Why Internet Speed Matters More Than Ever
As Pakistan continues to witness rapid digital transformation, the demand for fast and reliable mobile internet is higher than ever. From remote work and online education to entertainment streaming and e-commerce, users require seamless connectivity, especially in urban centers.
Zong’s consistent dominance in speed rankings puts pressure on other telecom operators to invest in infrastructure upgrades and improve service quality, especially in data-intensive cities like Karachi and Lahore.
PTA’s Ongoing Role in Consumer Empowerment
The PTA continues to play an essential role in regulating and monitoring telecom performance, ensuring that operators maintain minimum quality standards and improve their networks. Reports like the quarterly QoS survey empower both consumers and regulators with data-driven insights for accountability and future planning.
In addition to speed tests, PTA also monitors complaint redressal mechanisms, call drop rates, and network availability, offering a holistic view of each operator’s service quality.
What’s Next for Telecom Consumers?
With 5G still under consideration for commercial rollout and increasing demands on 4G infrastructure, the telecom sector remains at a critical crossroads. Companies like Zong that continue to prioritize performance and customer satisfaction are expected to maintain a strong lead, while underperforming networks like Ufone may face challenges retaining their subscriber base.
As competition intensifies, users can expect better packages, network expansion, and a stronger push for quality in upcoming quarters.
